Selecting "To Autodesk Fusion 360" does not insert a manufacturer part into a Fusion 360 model

Anonymous · ‎03-13-2021

System: macOS Catalina 10.15.7 (19H524), Safari Version 14.0.3 (15610.4.3.1.6, 15610)

- insert a manufacturer part in Fusion 360

- went to 'parts community.com' site

- find a model

- press "To Autodesk Fusion 360" button

- allow browser to launch Fusion 360 when asked

- get "Generation successful", "CAD MODEL is ready for download", download tickets counter decremented

... and nothing happens. Neither focus changed to Fusion 360 application nor something was downloaded... No error messages.

McMaster-Carr interface works perfectly...

Could anyone help?

dsouzasujay · ‎03-16-2021

Hi @Anonymous ,

There was a similar forum thread that solved.

not sure if this will fix your problem, Give a shot:
https://forums.autodesk.com/t5/fusion-360-support/macos-cannot-insert-a-manufacturer-part/td-p/8411450

If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.

Anonymous · ‎03-16-2021

Thanks for your feedback. I read this thread. It mentions "user error". In my case, I do not see where such a error can be made ... No "green button on the right" to click...
Have you already used this functionality? How is this supposed to work at all? Do I understand correctly that after completing all the actions on the page in the browser, then something should be loaded into Fusion?

As far as I can tell, everything works fine (screenshot attached), except that nothing happens in Fusion ...

dsouzasujay · ‎03-16-2021

Hi @Anonymous ,

Here is the VIDEO from @jhackney1972 demonstrating Inserting a manufacturer part in Fusion 360.

If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.

Anonymous · ‎03-16-2021

Thank you. Looks like I've got the problem... In local log file:

Mar 16 23:08:06 MacBook-Pro-2 com.apple.xpc.launchd[1] (com.autodesk.fusion360.46260[39436]): Could not find and/or execute program specified by service: 2: No such file or directory: /Users/dmitrysukhov/Library/Application Support/Autodesk/webdeploy/production/ddb9705f35e9d21e3d75f778d3bdf51f5477fcde/Autodesk Fusion 360.app/Contents/MacOS/Autodesk Fusion 360
Mar 16 23:08:06 MacBook-Pro-2 com.apple.xpc.launchd[1] (com.autodesk.fusion360.46260[39436]): Service setup event to handle failure and will not launch until it fires.
Mar 16 23:08:06 MacBook-Pro-2 com.apple.xpc.launchd[1] (com.autodesk.fusion360.46260[39436]): Service exited with abnormal code: 78

But not sure to whom I should address the issue...

Anonymous · ‎03-16-2021

Hm... Just tried to switch from Safari to Chrome and it starts to work... At least I've got a workaround 🙂