Solved: Repetitive error

mario.brizida · ‎07-20-2021

When I have Fusion360 open, I always get this error:

I am the project moderator, I went to Administrator console and didn't see any error or message. 2021 project exists and seems ok.

What can I do to get free of this?

Thank you;

MB

jorge_garcia · ‎07-20-2021

Hi @mario.brizida ,

I hope you're doing well. This seems like a more general Fusion issue. I'll see if I can get the correct team to take a look.

Let me know if there's anything else I can do for you.

Best Regards,

Jorge Garcia
Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Phil.E · ‎07-20-2021

Hi,

Can you please gather your diagnostic logs from the Help > Support and Diagnostics menu in Fusion?

Does this happen on other machines or for other users in this hub?

Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.

mario.brizida · ‎07-21-2021

Hi;

In annex I send you diagnostic logs.

By now, only I use this log.

Thank you for your support.

Phil.E · ‎07-21-2021

It looks like a design is stuck in the upload queue. Can you try the advice in this article and let me know if that helps?

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fil...

Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.

mario.brizida · ‎07-22-2021

Thank you. Problem solved. I had to manually erase files. Was not enouh to clear cache.

Thanks for your support.