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Renewal is too expensive, got made an offer, was told it's an error.

kennymillar
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Renewal is too expensive, got made an offer, was told it's an error.

kennymillar
Enthusiast
Enthusiast

When my monthly costs for a basic simple Fusion 1 seat plan have almost double in two years I contacted Autodesk via chat to see if there was a better offer.

I was told NO. Take it or leave it.

Then today I get an email saying I can lock in for $490 per year until 2027

When I trued to take up this offer it was not visible in my account, so I turned to the live chat and was told I should not have receievd that offer. It was sent by mistake and the extremely high price of £840 per year still stands.

 

I cannot afford Fusion anymore.

 

I tried to ask in Live chat how to raise a complaint about being sent an email offering something that is not available, but the live chat agent just diverted me with every tactic until I ran out of time and had to go. I still do not know how to loidge a formal complaint.

 

Bye bye fusion. I cannot afford you anymore.

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