Renew student access succeed, but the software still expired

13118043
Participant
Participant

Renew student access succeed, but the software still expired

13118043
Participant
Participant

My student subscription expired few months ago. I recently renew the access. The student renewal access is succeed, but when I open the software, it still says that my account expired and read only. I already tried to sign in and sign out several times but still didn't work. Is there any solution? Thank you in advance

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13118043
Participant
Participant
Accepted solution

Already solved. After about 2 hours, the renewal access sync with the software. Thank you

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k269692
Community Visitor
Community Visitor

I have the same problem but it didnt sync for few days now, i tried reinstalling , signing out and in and it didnt help, please help

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