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Remove my account and files from your servers

marko
Explorer

Remove my account and files from your servers

marko
Explorer
Explorer

How can I remove my account from your site and all files the F360 sent to your servers?

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sutherland-
Collaborator
Collaborator

Hi @marko 

 

To Delete your account do the following:
 

Note: After you delete your account, you will no longer have access to your files. Be sure to download your files before proceeding.

  1. Sign in to your account at profile.autodesk.com/security.
  2. Click Start Deletion under Delete account and data.
  3. Review the alternative actions to make sure you want to delete the account and not limit emails, turn off auto-renew, delete a user, or cancel a trial.
  4. If you’re sure you want to delete the account, click Continue With Deletion. You'll be asked to re-authenticate your sign-in information for security purposes.
  5. Select email, text, or call to receive a verification code. Text and call options are only available if you have previously set up two-step verification on your account.
  6. Click Continue With Deletion.
  7. Enter the verification code and click Continue With Deletion. A verification screen displays.
    Note: Once an account is deleted, you are unable to create a new account with the same email address for 45 days.

Please click on Accept Solution so other community members can see how to solve the issue.
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Best regards,
Level  sutherland-

Member
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