Re-installing software that is already on a paid subscription

[mbostonsprint]

I am trying to download a re-installation of Fusion 360. It seems to me that either I'm doing something wrong, or the Autodesk download portal is set up to only show download options related to purchasing the software, rather than downloading a re-install. I have an existing early adopter account and have been regularly paying for my subscription, and now need to re-install software on a laptop. Can anyone advise regarding the process? I have been using my account page listing the software which is available to me, but it doesn't seem to work as I might expect. The screen pops up with pricing options and "Add to Cart" in a pop-up, and there is no obvious option for downloading free of charge except for "Free Trial" download.

[jhackney1972 · Accepted solution]

If you are logged into the Forum, click on your login name in the upper right hand corner, select Products and Services. 

This will take you to your Autodesk Account page and on that page you can find your Fusion 360 product, there may be more than one so read carefully, then you can click on the Download Now button.  This will open the webpage that will automatically start your download or if not, there is a link on the page to start it over for you.

[mbostonsprint]

Thanks for that. I "discovered" that clicking on the "Fusion 360-Early Adopter-Legacy" download now button is NOT the correct path on the account page. That brings up the "Pay us some more" page. Using the other program-specific buttons does the job, in the way that you note. It's not terrifically intuitive, and that page could use a few notes about that. But I guess that would take away the fun.

[jhackney1972]

If this solved your issue, please mark my post "Accept as Solution" so others can find the solution to a similar problem.