"This version of Fusion 360 Drawings was not installed properly" Error when opening drawings in Fusion 360

[Ryryog25]

Recently, I got a new computer and freshly installed all my applications, including Fusion 360. However, when I try to create a new drawing, open a drawing, or create a drawing from scratch, the new drawing tab opens, and then I get the error "This version of Fusion 360 was not installed properly and some features may not run correctly. You should reinstall Fusion 360 Drawings immediately to make sure all features are working properly. Do you wish to continue anyway?" and there are 2 buttons labeled "Yes" and "No". Both of which do not function and the only way to close the dialogue box is to use the red X or to force quit all of Fusion 360. However, when you close the dialogue box with the X, the drawings tab closes and I get the Autodesk Fusion 360 Drawings Error Report window stating that "A software problem has caused Fusion 360 Drawings to close unexpectedly." I have attached the contents of the report contents below. I am running Mac OS X with an i5-9600k, Radeon RX 590, and 32gb of RAM. I have searched all through the forums and can't seem to find any drawings issues like this on macOS, only similar issues with Windows. Any help would be greatly appreciated!

[g-andresen]

Hi,

just make a CLEAN UNINSTALL 

günther

[Ryryog25]

Here I have included a screen recording of the error.

[Ryryog25]

Hello, thank you for your reply, I should have stated in my main post that I have already used the uninstall app, the Fusion 360 cleaner, and followed the manual clean uninstall. I then reinstalled the application and the problem persists.

[g-andresen · Accepted solution]

Hi,

Try this:
1. create a new user on the system
2. install Fusion there and start it with the "old" Fusion account

günther

[Ryryog25]

Once installed on the new account, Fusion 360 Drawings is working again, what could this mean? why won't it work on my account?

P.S. I tried using the drawing tool on my main account just to see, but it still won't work.

[g-andresen · Accepted solution]

Hi,

This means that something is wrong with your central user account (Mac).
I've had a "clean user" on the system for years for problem cases, not just Fusion.

Günther

[Ryryog25]

I have my central account on an external drive, so maybe that's causing it? What if I install Fusion from the mac app store?

[Ryryog25]

oh, sorry, forgot they deprecated that

[Ryryog25]

So is there an easy way to transfer all my mac info over to another account? I guess I should go to macOS forums with that question though, so thank you for your reply and I will mark this thread as solved!