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"Job Status" dialog keeps popping up

13 REPLIES 13
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Message 1 of 14
autodesk4AYMR
1020 Views, 13 Replies

"Job Status" dialog keeps popping up

I exported a file as STL about 3 weeks ago. The Job Status dialog, which is modal, popped up with the status when it was completed. I closed it. But then half an hour later it popped up again. And basically ever since then it pops up randomly about 25 times per day, every day, if Fusion 360 is open. This seems like a bug. It's kind of annoying bc I have my Windows task bar minimized and this modal dialog unminimizes it. Make it stop plz.

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13 REPLIES 13
Message 2 of 14
Phil.E
in reply to: autodesk4AYMR

Try this: Help > Support and Diagnostics > Clear Cache Data. Does this help?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 3 of 14
don9ZUEA
in reply to: Phil.E

Hi,

Yes, it worked for me clearing the cache.  Still we should be able to clear the job status for all completed jobs and not have to perform this work-around each time a job is initiated.

 

Cheers,

 

Don

Message 4 of 14
phil_eichmiller
in reply to: don9ZUEA

Can you list the steps required to trigger this issue? It's not commonly reported and in order to debug it we need to reproduce it.

Message 5 of 14
don9ZUEA
in reply to: phil_eichmiller

Easy to reproduce:

1. Open any simple project with a body (mine included a relatively
simple wheel hub with a section analysis:
2.
3. Export the project as an STL file type (I haven't exported to other
types but I assume the same thing will occur). The job status dialog pops
up
4.
5. Once the job is complete, close the dialog
6. Wait for a while and that annoying dialog will pop back up. It does
take a while and could be related to the computer going into sleep mode
during the interim. Which I've just tested and yes, the dialog will appear
once the computer comes out of sleep mode. If the job(s) are complete there
is no need to display the job status dialog

Cheers,



Don
Message 6 of 14
andyvincentuk
in reply to: don9ZUEA

Also getting this so it is still an (annoying!) issue

Message 7 of 14

I am also getting this problem after an export, in my case to a SKP format.

Message 8 of 14
Phil.E
in reply to: velvetrevolution

Does clearing your cache help?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 9 of 14
velvetrevolution
in reply to: Phil.E

Yes that worked, thanks. After I found it. Not the easiest thing to find
but now I know.

Message 10 of 14
barnabas
in reply to: autodesk4AYMR

This also happens to me on M1 Macbook Pro. Dialog box for export continually pops up. I've cleared cache and will see if this helps.

Message 11 of 14
barnabas
in reply to: barnabas

I cleared the cache and now Fusion360 crashes when attempting to launch.

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Message 12 of 14
Phil.E
in reply to: barnabas

Hi,

 

Sorry to hear this. In this case, the Job Status problem originally reported in 2020 is not the same problem.  Thanks for sending the crash report.

 

Can you try the service utility, "repair" option?

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Ove...





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 13 of 14
qsimon
in reply to: don9ZUEA

Can confirm I exported to .stp and am having the same issue. It was literally a single sheet metal body. The dialog box is reappearing almost once/minute for me.
Message 14 of 14
Jwmachinefab
in reply to: Phil.E

I have also been having this job status pop up constantly. I tried to clear the cache and it did not help. I have updated the fusion as well and nothing seems to help. 

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