"Hub Configuration has failed" message

guillermo_ca4
Observer Observer
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Message 1 of 5

"Hub Configuration has failed" message

guillermo_ca4
Observer
Observer

When I try to sign in into Fusion 360 an Error page appears with "Hub Configuration has failed" message in.
I can't  open the program for work .

 

My email IDs is

guillermo.cad.3dprint@gmail.com

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Message 2 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@guillermo_ca4 This was an issue early today but we have addressed the issue. However for accounts in this state we are still working to address them. It's taking more time than we anticipated.

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 5

RajkumarIlanchelian
Autodesk
Autodesk

We have fixed accounts manually for those that have provided an email ID to me. Please login to https://login.autodesk360.com/login to create your hub again and this time it will complete successfully. You can then login to Autodesk Fusion.

We are close to a full solution for those that are still stuck and had not passed on an email ID. Fix for your accounts should be coming very shortly. I will post back here once the full solution is implemented.

We sincerely apologize for this experience. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 4 of 5

RajkumarIlanchelian
Autodesk
Autodesk

Update on sign-in loop or hub is being configured.

We have now fixed all the accounts that were impacted due to this problem. You should be able to login to Fusion or Fusion team (https://login.autodesk360.com/login) and have access to Fusion.

We sincerely apologies for the inconvenience caused here.

IF any accounts are still facing this issue, please reach out!

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 5

guillermo_ca4
Observer
Observer

It runs fine now, Thanks!!!

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