"File is not available at the Moment" Only using Fusion WEB APP

[dundav]

Hello!

 I am a teacher utilizing Fusion 360 web app through Chromebook for students.  This is now the second time I have students encountering this error: "File is not available at the Moment" .  It is preventing them from opening a previously saved file, screenshot attached.  The students only access Fusion360 from their Chromebook, I have had the student shutdown and restart Chromebook, after logging in again, the problem still exists.  I accessed their account via incognito tab in Chrome, same result.  Additionally, I tried to access the file by downloading, through file storage in A360, and sharing link, ALL failed to execute.  I recognize this problem has been solved on PC and Mac, but I am unable to locate resources for online access and steps to solve or stop the problem.  Thanks!

[jodom4]

Hey dundav,

Sorry for your trouble. gmelantoni may be able to help.

[dundav]

@jodom4 Thanks! 

[emre.sahin3d]

Hi,

If your problem is not solved, you can find the solution from the link below. There are rumors that it also works on Chromebook.