Question about my lost of projects

[Anonymous]

I changed my e-mail address of autodesk account and lost my projects.

Could you please tell me what I should do to get all the project files back under the new email address.

[dsouzasujay]

Hi @Anonymous ,

Below link helps you bring back your projects back from one account to another.

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-transfer-files-from-one-account-to-another-in-Fusion-360.html

[Anonymous]

Hi,dsouzasujay

Thank you for your reply.

After changing the e-mail address to new one, my projects disappeared, so I reverted the address back to previous one again, but the projects are still gone.

I forgot to tell that. 

I am sorry for the lack of explanation.

Could you suggest a solution to the problem?

[dsouzasujay · Accepted solution]

Hi @Anonymous,

What do you see when you go to myhub.autodesk360.com

[Anonymous]

Hi,dsouzasujay

Thank you for your reply.

I logined at Fusion 360's Hub Dashboard with my autodesk account of new e-mail address and Clicked on the profile icon in the upper right.

After I sighed in not myhub.autodesk360.com but another one (another hub?) and I found my projects!

The problem was resolved thanks to your help.

Thank you from the bottom of my heart.