Announcements
Autodesk Community will be read-only between April 26 and April 27 as we complete essential maintenance. We will remove this banner once completed. Thanks for your understanding

program does not load fully

dinkydi63
Enthusiast Enthusiast
177 Views
2 Replies
Message 1 of 3

program does not load fully

dinkydi63
Enthusiast
Enthusiast

When I try and load a sketch from the Data Panel it does not seem to load completely, the blue circlr keeps revolving in the data panel. Previously it would stop when completely loaded. modifying a drawing then saving it, is also a problem it retains the previous version and discard changes. What to do?

0 Likes
178 Views
2 Replies
Replies (2)
Message 2 of 3

mohammed.aliTDPXK
Autodesk
Autodesk

Hello @dinkydi63 ,

 

Sorry for the trouble you are facing. 
Can you please collect log files for the issue you are facing and attach here?

 

Open Fusion fresh--> Repeat the issue you are facing--> Go to Help->Support and diagnostics-->Log files--> show in finder/folder appears -->copy from the location and paste the files here.

Thanks!

 

 




Mohammed Adam Ali
Sr. SW Eng. Test
Quality Assurance
Autodesk, Inc.


1 Like
Message 3 of 3

dinkydi63
Enthusiast
Enthusiast
Hi Mohammed,

Thank you for your response, I must admit I am not very clever with
computers so I apologise for the delay in responding to you, as I had some
difficulty in getting the info!!
Anyway, I hope what I have attached is what you requested and you can
decipher then problem.

Thank you and regards

George
0 Likes