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Problem Installing Fusion

ryan_goshePENQW
New Member

Problem Installing Fusion

ryan_goshePENQW
New Member
New Member

I keep getting this error when I attempt to install the software. Log files attached.

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RajkumarIlanchelian
Autodesk
Autodesk

@ryan_goshePENQW 

Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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jhackney1972
Consultant
Consultant

Take a look at this webpage.  Your error is:

 

SSL Error.jpg

John Hackney, Retired
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