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Permission problem

jan73af
Explorer

Permission problem

jan73af
Explorer
Explorer
Hope someone can provide some insights into this. I am learning Autodesk Fusion 360. Today it stopped launching. Having taken all other recommended steps w/o success, supposedly what remains is a clean uninstall of the application, followed by a reinstall. I downloaded the Fusion 360 cleanser, but I cannot get permission to open if (in OS 11.2.3):
 
 
You do not have permission to open the application “Fusion 360 Cleaner”.
 
Contact your computer or network administrator for assistance.
 
This happens even thought I supposedly do have read and write permission for it.  It is my personal computer and I have admin rights.
 
Any suggestions would be most welcome. There is a manual clean uninstall procedure as well but it looks a bit scary and the "Remove Autodesk Fusion 360" app that is supposed to start that process is not launching either. 
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Accepted solutions (2)
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Replies (2)

Phil.E
Autodesk
Autodesk
Accepted solution

The manual steps are detailed but are safe for your computer. The cleaner application is not supported for newer macOS. I'm surprised the remove tool fails, however manual deletion of the application is just going to replicate what the remover does. I'll follow up by testing the official Fusion remove tool today.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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mohammed.aliTDPXK
Autodesk
Autodesk
Accepted solution

Hello @Phil.E and @jan73af ,

 

I tried uninstalling using the "Remove Fusion 360" from the Launchpad, I did not face any issue and it was smooth to uninstall.
@jan73af , you can try to uninstall the application from Launchpad-->Remove Fusion 360-->Click on Uninstall 

 

Let me know if this helps.

 

 




Mohammed Adam Ali
Sr. SW Eng. Test
Quality Assurance
Autodesk, Inc.


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