Performance issue

leonardo.k
Advocate Advocate
249 Views
3 Replies
Message 1 of 4

Performance issue

leonardo.k
Advocate
Advocate

Hey guy, 

I have here some parts, simple parts, and I have huge performance issue with some models.

This models is sensitive, and I can't share, only with Autodesk if that needed.

I know how to open a case through Autodesk Partner Portal, but I think here is more directly to the development team.

If I'm right, just give a answer and we can talk to a case.

 

The problem: more than 30 min to create a simple 2D drawing, the model is a simple one, and I have a lot of them and so a lot of problems, there is no way to work like that.

 

Thanks.

0 Likes
250 Views
3 Replies
Replies (3)
Message 2 of 4

rohit.bapat
Autodesk
Autodesk

Hello @leonardo.k 

[Edited]

We are sorry to know that you are facing the performance issue. I think if the file is sensitive and you don't wish to share the file you can send us the password protected link to the file to my official email rohit.bapat@autodesk.com

 

If it is not preferred then I would recommend to open a case because it is important for us to get to the bottom this issue.

 

 





Rohit Bapat
Product Owner
0 Likes
Message 3 of 4

leonardo.k
Advocate
Advocate

Hey @rohit.bapat 

I open a case:

Case 18503226 - 2D generation issues

Can we talk there?

Thanks.

0 Likes
Message 4 of 4

rohit.bapat
Autodesk
Autodesk

Hello @leonardo.k 

 

Thank you for the report. I am able to reproduce the issue. We have filled a ticket for this and forwarded to the development to take the investigation further.

 





Rohit Bapat
Product Owner
0 Likes