Paying customer: Do NOT want to update, what are our OPTIONS

erin
Explorer Explorer
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Paying customer: Do NOT want to update, what are our OPTIONS

erin
Explorer
Explorer

Hi,

The "required" update for Fusion 360 needs Mac OS 10.15 and above. I'm running Mac OS 10.14 for the foreseeable future as I have programs / drivers / etc that work on 10.14 and I don't want to break that functionality.

 

I had (mistakingly?) assumed that Fusion 360 would not "require" newer OS's when subscribing. As well, I had assumed that there would be a bit more time — more than 1 month during winter holidays — to migrate all my files and then delete my subscription.

 

The timing of this seems really lame. 1 month, and over the holidays, really, Autodesk, really?! I pay money each month for this program, and now I can't even "keep" it to run on my version of Mac — which is still very much usable. The new features don't really matter if people can't use your software, to use these features. 👎

 

Will Autodesk be providing us with a standalone version so we can continue using it? Need answers quickly to come up with a plan.

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Phil.E
Autodesk
Autodesk

Hi,

 

I'm concerned that you are seeing information that says only 10.15 is supported. 

At this time, macOS 10.13.6 to Big Sur is supported.

 

The what's new does explain that support for 10.13 is going away in April of 2021

 

But it sounds like you are seeing different information, so I'm hoping you could tell me where that was.

 

Thanks,

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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