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Opening A Specific File causes Fusion 360 to Close Unexpectedly

6 REPLIES 6
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Message 1 of 7
nhung5111
214 Views, 6 Replies

Opening A Specific File causes Fusion 360 to Close Unexpectedly

I just worked on this file yesterday and when i open it today it says this in the crash report detail:

 

Crash ID: 722231570

Date/Time: 2023-10-07 20:30:59 -05:00
Application: Fusion360.exe
Error: Access violation - code c0000005 (first/second chance not available)
Crashed Module Name: tsplines11.dll
Exception Address: 
Exception Code: c0000005

 

I have tried uninstalling Fusion, clear cached, but nothing works. I can open any other files that i have but not this one. Please Help i've put so many days of work into this. 

6 REPLIES 6
Message 2 of 7
Phil.E
in reply to: nhung5111

Hi,

 

Thanks for letting us know. Did you get a chance to send in a crash report? They look like the image below.

 

Send every crash reportSend every crash report

If you can provide a report number I'm happy to look into it. If you are willing to share the design, please PM me with a link to download it. I'm happy to log a bug report for a repeatable crash. I can also check if it is a known issue.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 3 of 7
nhung5111
in reply to: Phil.E

Hi, Fusion 360 just had an update to solve this issue and i can open my files now, thank you for helping. You guys are awesome. 

Message 4 of 7
brane421
in reply to: nhung5111

hello, I have same problem, I send few reports for it. Can anyone help me please

 

Message 5 of 7
Phil.E
in reply to: brane421

If you can provide a report number I'm happy to look into it. If you are willing to share the design, please PM me with a link to download it. I'm happy to log a bug report for a repeatable crash. I can also check if it is a known issue.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 6 of 7
brane421
in reply to: Phil.E

Thanx for quick reply, Report ID is 734677311. if needed I will PM you my design. I try to make another setup for some operation which in first setup made Fusion crash, and in other setup it worked ok

Message 7 of 7
Phil.E
in reply to: brane421

The crashes are related to In Process Stock. Turn off In Process Stock, then try to open the design.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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