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Nvidia graphics card not working?

justin.lin.chow
Explorer

Nvidia graphics card not working?

justin.lin.chow
Explorer
Explorer

I just got a new machine with a Nvidia 1060 graphics card. However, when I am using Fusion, Task manager says the GPU usage stays around 0-2% so it does not seem to be working. This is what the graphics diagnostic in Fusion says, with some weird bogus file location for driver version:

 

[GPU Information]
GPU Device: NVIDIA GeForce GTX 1060
GPU RAM: 6144 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: w\S.ystem32\DriverStore\FileRepository\iigd_base.inf_amd64_8fd9cf0398a5f9ee\igdumdim64.dll,C:\Windows\System32\DriverSt:24.20.100.6169
GPU Driver Date: Unknown

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

 

The CPU is Intel, not AMD, which is baffling also. Anyone know what is going on? TIA

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HughesTooling
Consultant
Consultant

There have been quite a few threads with this problem, Windows 10 with NVidia only have the problem. Have you downloaded the latest driver from NVidia? You might want to try a search to see if any of the other threads have an answer.

 


@justin.lin.chow wrote:

 

The CPU is Intel, not AMD, which is baffling also. Anyone know what is going on? TIA

 


 

Not sure what this comment means, Intel CPU is not mentioned in the info you posted.

 

Mark

Mark Hughes
Owner, Hughes Tooling
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HughesTooling
Consultant
Consultant

Ah, I see the AMD references in the driver version now, this is just garbled info. With Windows 8.1 I get this, no path to a driver or anything like that.

 

[GPU Information]
GPU Device: NVIDIA GeForce GTX 960
GPU RAM: 2048 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 1.9.836
GPU Driver Date: 06/25/2018

[Graphics Effects Settings]
Anti Aliasing: Off
Ambient Occlusion: Off
Object Shadow: Off
Ground Shadow: Off
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance

[Limit effects to optimize performance]
On

 

Mark

Mark Hughes
Owner, Hughes Tooling
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justin.lin.chow
Explorer
Explorer

Yes I downloaded the latest drivers, and already tried searching and did not find an answer. Since you know there have been a lot of posts on this, can you post an example of a thread with a solution? 

 

If you read the strange imaginary file location under graphics diagnostic (w\S.ystem32\DriverStore\FileRepository\iigd_base.inf_amd64_8fd9cf0398a5f9ee\igdumdim64.dll,C:\Windows\System32\DriverSt:24.20.100.6169) you will see it says AMD64 which I understand is just 64 bit instruction set, but I guess Intel still refers to it as AMD64 since AMD came up with it. I searched igdumdim64 and that seems to be for Intel integrated graphics, even though it does see the 1060, which obviously isn't right. I don't see an option to change the directory which Fusion looks for the driver. 

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HughesTooling
Consultant
Consultant

About 6 months ago I think there was an update of either Windows 10 or NVidia that caused this problem. There were several posts at the time but I can only find this one with a quick search. @ryan.bales Did anything ever get figured out on this? In the thread I linked you say you have a Win 10 PC, does it have a GeForce card?

 

Mark

Mark Hughes
Owner, Hughes Tooling
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justin.lin.chow
Explorer
Explorer

Anyone have a solution? I tried updating/reinstalling drivers, it didn't work (same as guy in the other thread). How do I change the path Fusion looks for the drivers?

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karina.harper
Autodesk Support
Autodesk Support

Hi @justin.lin.chow,

 

To echo @ryan.bales, I think there's something going on with this graphics card, probably at the driver level. I saw this issue earlier this week and right now the improvement is to manually switch your graphics to DX9 in Fusion.

 

Here is a link describing how to change your graphics driver.


Karina Harper

Software QA Engineer, Fusion 360

Fusion 360 Webinars | Contact Support | EDU Support | Support Board Best Practices


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Anonymous
Not applicable

It's 2/28/2020 and I have GTX 1080 Mini as my graphics card.

CPU-ID and ALL GPU benchmark software recognize the GPU card and when I stress test the GPU it powers on and uses my GTX1080. - However when I launch Fusion 360 it says that it's using my Intel motherboard card only and it's not powerful to run any 3D!!!

 

YES!! I updated all drivers.

YES I went to Nvidia control panel and selected Fusion 360 to use GTX1080 (btw it was the ONLY card listed there, didn't even give me option to use my internal Intel GPU).

 

This is ridiculous!

Help me to get this Fusion 360 to work! I can't do any work like this!!!

What's the solution @Anonymous !!??

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administrator
Explorer
Explorer

over 2 years, nothing changed... 1070ti completely unused, CPU 100% loaded when is rendering. NEWS????

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g-andresen
Consultant
Consultant

Hi,

what do you expect?
Rendering is done locally via the CPU!

 

günther

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