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Network error -> could not install Fusion360

schjan21
Community Visitor

Network error -> could not install Fusion360

schjan21
Community Visitor
Community Visitor

First i could not download the installer because of network error (doesn't start the download)

The Chat support send me a salesforce link to download the installer, which works fine.

Starting the installer results in waiting at 0% process and after 1 minute I get an error:

Permisson ist given for streamer.exe in my firewall: ZoneAlarm free use including AntiVir

 

 

Exception in Deploy [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2555)

 

Thank you for help

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Phil.E
Autodesk
Autodesk

Sounds like the firewall/anti virus is interfering. Please try the instructions here:

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fus...

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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