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My Recent Data changes to old models after about one second.

junkmailbytes
Contributor Contributor
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Message 1 of 10

My Recent Data changes to old models after about one second.

junkmailbytes
Contributor
Contributor

These two screenshots are two seconds apart.  Immediately after hitting REFRESH, trying to find any models that I've recently been playing with, I see my most recent models for about a second then it changes to much older models.  If I hit refresh again, the cycle repeats.

 

2.0.10806
Active Plan: Fusion 360, Student
Windows 10 (19042)

 

 

Screenshot 2021-08-28 10.58.46.png

 

Screenshot 2021-08-28 10.58.48.png

 

I appreciate any help you can offer to resolve this.  It's very frustrating.

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409 Views
9 Replies
Replies (9)
Message 2 of 10

NicolasXu
Autodesk
Autodesk

Hi @junkmailbytes ,

 

Thanks for reaching out & sorry to hear the frustration. During the refresh, there is a mechanism to check the permission and remove those items which the current user could not access any more.

 

It doesn't sound like you're running into this situation. If you can reproduce the behavior consistently on your side, could you share more information to help us identify the root cause? I have sent you a DM for where to find the information.

 

Best Regards,



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 3 of 10

junkmailbytes
Contributor
Contributor

@NicolasXuThanks for the reply.  I've emailed you the details you asked for.


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Message 4 of 10

NicolasXu
Autodesk
Autodesk

Hi @junkmailbytes ,

 

Thanks for the support. Unfortunately, I didn't find the email in my Inbox. Would you confirm if all attachments were zipped? Just in case it was blocked by the company email server. 

 

Regards,



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 5 of 10

junkmailbytes
Contributor
Contributor

I changed the files to .zip.  Hopefully, you'll receive it this time. 

Thanks

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Message 6 of 10

NicolasXu
Autodesk
Autodesk

Thanks for resending the files. Yes, I received the email, and we’re looking into this issue now.

 

To narrow down the issue, we may need your help to check some items. We may follow-up via email and report back here for any findings later. 

 

Regards,



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 7 of 10

NicolasXu
Autodesk
Autodesk

Thank you @junkmailbytes for your support providing more details to help us narrow down the issue.

 

I'd like to update that we've identified the root cause, and we're actively working on a fix. Hope we can deliver the fix soon.

 

Meanwhile, as a workaround, you may re-open the files from the originally saved projects, and the last opened file (not the last saved one) should be added to the top in My Recent Data.

 

Sorry for the inconvenience,



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 8 of 10

NicolasXu
Autodesk
Autodesk

Hi @junkmailbytes,

 

I'd like to update that we have improved the behavior in the recent release (build number 2.0.11183). You may give it a try and please let us know if there are any issues. 

 

Thanks for your patience,



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 9 of 10

junkmailbytes
Contributor
Contributor

How do I get the updated version.  As of two minutes ago, I'm using 2.0.10806.

 

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Message 10 of 10

NicolasXu
Autodesk
Autodesk

Hi @junkmailbytes ,

 

You may try reinstalling Fusion 360. You don’t have to uninstall, just run the installer again and you should be able to kick-start the update process.



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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