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my fusion isnt working it keeps giving me sign in errors

3 REPLIES 3
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Message 1 of 4
fadakEKBH8
165 Views, 3 Replies

my fusion isnt working it keeps giving me sign in errors

fadakEKBH8
Explorer
Explorer

my fusion isnt working it keeps giving me sign in errors and im already signed in i have even created a team 

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my fusion isnt working it keeps giving me sign in errors

my fusion isnt working it keeps giving me sign in errors and im already signed in i have even created a team 

3 REPLIES 3
Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@fadakEKBH8 Can you please do a couple of things? 

1. Close Fusion
2. Go to Add/remove programs
3. Select Autodesk Fusion - Modify
4. This will launch the Fusion service utility
5. Run the reset command and launch Fusion
6. If that does not help go back to the service utility and run "Gather system info"
7. This will generate two zip files. 

Please attache the Fusiondiagnosticslogs.zip

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes

@fadakEKBH8 Can you please do a couple of things? 

1. Close Fusion
2. Go to Add/remove programs
3. Select Autodesk Fusion - Modify
4. This will launch the Fusion service utility
5. Run the reset command and launch Fusion
6. If that does not help go back to the service utility and run "Gather system info"
7. This will generate two zip files. 

Please attache the Fusiondiagnosticslogs.zip

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 4

fadakEKBH8
Explorer
Explorer

i tried the first method the reset it didnt work, for the zip file im not getting any but im still trying 

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i tried the first method the reset it didnt work, for the zip file im not getting any but im still trying 

Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@fadakEKBH8 If you connect to a different network (say a mobile hotspot) does that connect? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes

@fadakEKBH8 If you connect to a different network (say a mobile hotspot) does that connect? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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