My design files have all disappeared.

peter2055 · ‎04-03-2022

The folder where my files are stored has disappeared and I don't have access. I was just storing all my designs in the one project folder or whatever its called. I think it was called "my first project" but that folder isn't present and I cannot select it from the list of folders etc that come up in the left panel. Interestingly there is a single design that I made or last accessed a very long time ago and that is the one thing from my account that I still have. Thats more than 3 years of designs etc. Can anyone help with sorting this out? I did change my email address about 6-8 months ago but all was fine when I last accessed my account which was about 3 weeks or so ago.

jhackney1972 · ‎04-03-2022

What do you see on the Web Database?

John Hackney, Retired
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peter2055 · ‎04-04-2022

I use a hobbyist licence and from what I can see this means I don't have any access to "drive".

jhackney1972 · ‎04-04-2022

Yes you do, use the same Autodesk ID and password you use to log into Fusion 360. When you get logged in look to the lower left for the Fusion 360 web database.

John Hackney, Retired
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