Missing Timeline and model Components

[andrew.macvicar]

Urgent use of this model is required - Please help! Not one of the solutions previously posted are 'solutions' in this case:

• Timeline is missing from blank page, also viewport control icons missing at bottom of the screen. 
• Opening the model (model of new house v59) shows half of Components are missing, and no timeline / controls as above.
• Capture Design History is ON (I can toggle option to turn off)
• Preferences set to Capture Design History
• View: Reset to Default Layout - does nothing
• Reset Windows Explorer does nothing
• Restarting F360 / Windows does nothing
• Viewport appears to be very slightly larger than it used to be, however I am reluctant to change screen resolution because it messes other things up (Windows 10 auto selected to 1920x1080 )
• Nvidia GeForce 940MX: driver is updated / Windows drivers updated

See attached FULL SCREEN view to compare size - it seems just slightly larger and I think this has something to do with the issue. 

[seth.madore]

Have you toggled between Windowed and Fullscreen and then back?

[andrew.macvicar]

Im looking how to do this - can't seem to find the option in the F360 program or Windows Display settings. Can you please advise? 

[andrew.macvicar]

There are no visible viewport control icons at the bottom of the screen (they are missing)

[seth.madore · Accepted solution]

 

[andrew.macvicar · Accepted solution]

I found it - now recovered everything! Screen size returned to normal and everything is back. Model recovered, many thanks!

[g-andresen]

Hi,

Normally, posts that have provided clues to the solution are marked as "accepted solution".
In this case it is the hint #2 (#5) by @seth.madore 

günther

[andrew.macvicar]

Hi - yes - this worked, and much appreciated.

[seth.madore]

Or I can just do it myself 😄

[Phil.E]

Logged as FUS-119447.

[Leo.Litto]

Thank you! I had the same issue and this simple fix worked. Boy do I feel like a dummy...

[andrew.macvicar]

I have found it is too easy to overthink the problems when so much is at
stake, like a 100 hour model! Glad to have brought this to light for
everyone else...thanks.