Missing folder : webdeploy

[Anonymous]

Hello,

When I wanted to solve a simulation, the following error message appeared:

Erreur: Solver Error
Erreur: An error occurred while solving the model.

I looked upon Autodesk support a solution and I found this:

I need to find the NASTRANSolver folder in C:\Users\henderh\AppData\Local\Autodesk\webdeploy\production\_GUID_\NASTRANSolver

The issue is I can't find the folder "webdeploy". Is it possible to get it one way or another or should I try something else?

Thank you for your answers

[Rushikesh.kadam]

@Anonymous I believe you are using Windows OS. In the File Explorer enter the text %localappdata%\autodesk\webdeploy and press enter, it will take you to the Webdeploy folder.

I found below two posts that may be helpful, regarding the simulation error,

1. https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/An-error-occurred-while-solving-the-model-when-running-Local-Solve-on-specific-models-with-Fusion-360.html?st=Erreur:%20Solver%20Error

2. https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-successfully-run-local-solve-analysis-within-Fusion-360.html

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[Anonymous]

Thank you for your answer, but when I enter %localappdata%\autodesk\webdeploy and I press enter, an error message appears and it says : "Window can't find "C:\Users\rchuilon\AppData\Local\autodesk\webdeploy". Check and try again".

I have also checked the second link already but none of the solutions worked.

Thank you for your help.

[Rushikesh.kadam]

@Anonymous Is Autodesk folder present under "C:\Users\rchuilon\AppData\Local"?

[Anonymous]

Yes, and there are the following folders:

"Autodesk Fusion 360"

"Common"

"Neutron Platform"

"Web Services"

[Rushikesh.kadam]

Strange, can you specify the Fusion version you are using? Also, is it possible to do a clean uninstall and reinstall of Fusion 360? Link to perform an automatic clean uninstall.

Regards,

[Anonymous]

I'm using the 2.0.9305 version,

Thank you for your help

[Rushikesh.kadam]

@Anonymous the latest Fusion 360 version is 2.0.10446. Please update to the latest version. 

Below are two posts on how to update Fusion 360.

1.  How to download and install Autodesk Fusion 360 
2. Updating Fusion 360 to the latest version 

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If my reply was helpful, please click the "Accept as Solution" button. This helps others get the answer more quickly! "Like" is always welcomed.