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minimal,windows

945828615
Observer Observer
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Message 1 of 4

minimal,windows

945828615
Observer
Observer

I open fusion360 Pop-up window

945828615_0-1619345476857.png

 

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Message 2 of 4

g-andresen
Consultant
Consultant

Hi,

Follow the instructions for  CLEAN UNINSTALL

 

günther

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Message 3 of 4

dsouzasujay
Autodesk
Autodesk

Hi @945828615 ,

 

Can you open below location

C:\Users\<USERNAME>\AppData\Local\Autodesk\webdeploy\production\<ALPHANUMERIC>\FUSIONDOCSTREAM\Autodesk\FusionDocAcad\platforms


Share a screenshot of the files in it.

 

Basically there should be one file "qwindows_Ad_5.dll "
If there is another folder that has "qwindows_Ad_5.dll ", then deleting the folder should work.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 4 of 4

945828615
Observer
Observer
I've tried many times, but I can't solve it
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