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Measurement crush

7 REPLIES 7
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Message 1 of 8
roman_Sholiak
346 Views, 7 Replies

Measurement crush

Hello everyone , 

To get crash need to perform next : 

1. Pick Measure option using points 

2. Take 1st point anywhere 

3. For second point - place some on some part of the drawing where few planes available and hold left mouse for pick menu. Pick hidden plane and press CTRL during overview of hidden planes as need to choose point on that hidden plane.

 

7 REPLIES 7
Message 2 of 8
Phil.E
in reply to: roman_Sholiak

Hi,

 

I'm a software engineer that works on crash reports in Fusion 360. Unfortunately the last time you sent a crash report was 2021-08-09. I see in the video embedded above that you cancelled the crash report.

 

This is unfortunately as much as I can help you today. Please send every crash report. This helps in many ways. Our automatic systems will notify me when you are crashing repeatedly, and in cases like this I can look into your reports and might have some helpful advice for you based on the report data.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 3 of 8
roman_Sholiak
in reply to: Phil.E

Hi Phil , 

I was send 2 or 3 reports last week when create this topic on the forum ( also 1 few min ago ) .

Also try to re-produce it on 2 other machines - same result.

Video was recorded after reporting and not send as few was already reported.

Please advice what files need to send and where ( in case you are not received them directly from Fusion - most probably can be some corporate firewall involved ).

 

BR,

Roman.

Message 4 of 8
Phil.E
in reply to: roman_Sholiak

I can't find any by searching your email address.

 

Another way to find your reports is from the report number. If you have one of the report numbers provided to you after the crash, that would help. 

 

If you want to send the data, a link is sufficient. Open the design, get the share-link, ensure it is set to allow download. You can email this to me at phil dot eichmiller at autodesk dot com.

 

Here is where you get the link while the design is open:

PhilE_0-1681915398308.png

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 5 of 8
roman_Sholiak
in reply to: Phil.E

Hi Phil

 It's not related to any project - create simple model and try to do the same .

I crush fusion like this on 3 different PC and 3 different account..

 

Message 6 of 8
Phil.E
in reply to: roman_Sholiak

Okay, thanks. I'll try to reproduce the issue in a simple model, but it would be nice to confirm what I find against your crash reports.

Update: I was able to reproduce the crash, thanks! Report: FUS-127814





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 7 of 8
DmytroMukhin
in reply to: Phil.E

Hi @Phil.E,

Any updates about the case? 

I'm waiting to update the original post about the case on the Ukrainian forum. 

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Message 8 of 8
Phil.E
in reply to: DmytroMukhin

@DmytroMukhin The crash is fixed. 

 

Please ensure that everyone is up to date with the latest version.

 

Then try the measurement workflow. It should not crash.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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