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Mac Pro kernel panic with 3Dconnexion Space Mouse

macbates
Participant

Mac Pro kernel panic with 3Dconnexion Space Mouse

macbates
Participant
Participant

Not strictly a Fusion 360 issue, but I'm hoping that someone out there may be able to help. Is anyone using a 3Dconnexion USB Space Mouse on 2019 Mac Pro running Catalina? I’m running on a 2019 Mac Pro, and with the Space mouse plugged in and the driver installed, the system will intermittently (once every 2-4 days) freeze, then crash with a kernel panic. The Space Mouse runs fine on a MacBook Pro with Mojave, but always causes a kernel freeze when plugged in to the Mac Pro running Catalina. The kernel panic is definitely caused by the Space Mouse, but I don’t know if it’s due to the 2019 Mac Pro or to Catalina. The problem has existed for several months, and the 3Dconnexion support has been unresponsive to queries about this problem, so I’m looking for any help in isolating the problem.

 

If anyone is running a USB Space Mouse on a 2019 Mac Pro running Catalina, please let me know. Similarly, if anyone is using the Bluetooth Space Mouse (not USB) with a 2019 Mac Pro under Catalina, please let me know that also. Since 3Dconnexion seems to be ignoring this issue, I’m trying to see if I can figure out the problem myself.

 

Thanks in advance for any help,

 

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jrychter
Advocate
Advocate

As a data point, I regularly use a 3dconnexion space mouse with a MacBook Pro running 10.15 (Catalina), and haven't seen this problem.

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macbates
Participant
Participant

Thanks for the response. That suggests that some interaction between the Space Mouse driver and the Mac Pro hardware might be the issue. The security hardware specific to the Mac Pro comes to mind, although I guess it could be anything.

 

Thanks again for the data point.

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tkuechle
Enthusiast
Enthusiast

Check 3D connexion website for a driver update, uninstall current driver software, then restart. Reinstall and probably restart. There might be a few security setting hoops to deal with as well. Not that I have done this before this way, remember something along these lines.

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