Lost all files from educational account when logging into paid subscription

[nathan.adamowicz]

Something weird happened today where all the files on my educational license disappeared after logging in with my paid subscription and then switching users back to the educational license.  Just yesterday I was working with the educational files and today everything is missing, almost as if it were a new account?

Any suggestions on how to get things back?

Thanks.

[jhackney1972]

You will not be able to see your data files created with Fusion 360 UNLESS you are logged into your Fusion 360 Subscription license with the exact Autodesk ID you used for your Fusion 360 Educational License.  I am pretty sure you are not using the same Autodesk ID because educational Autodesk ID's are generally different.  

What you can probably do is go to Autodesk Drive and log in (Get Started) using your Educational Autodesk ID.  Once logged in you can click on the Fusion 360 icon, on the lower left side, and hopefully see your files.  From here you can download them to your local drive and then upload them to your new Fusion 360 Subscription database.

[Anonymous]

Hi John,

Worked great, thanks!

Nathan