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Latest Fusion 360 Admin Installer download link ?

17 REPLIES 17
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Message 1 of 18
sandy.sidhu
5458 Views, 17 Replies

Latest Fusion 360 Admin Installer download link ?

Hi all,


We are looking to download the latest version of "Fusion 360 Admin Install.exe" - I have logged a ticket with support but getting nowhere with them. 

 

If I login to my account I just get a blank page, does anyone have a direct link to the latest installer post 9.20.0.0

 

Our students are running a later version on their personal laptops so I need to upgrade our Lab installs asap

 

Many thanks,

 

Sandy

17 REPLIES 17
Message 2 of 18
gabe.anderson
in reply to: sandy.sidhu

Hi @sandy.sidhu,

 

Thanks for posting and sorry for the difficulty in accessing the Fusion 360 Lab installer. 

 

No one should share a direct link to the EXE, please. 

 

As a verified IT admin, you should be able to access the download page when you go to Get Products and click the "Get license" link on the Fusion 360 product card.

 

That should bring you to a page where you can download Fusion.

 

If you're not seeing the download link on that page, could you please share a screenshot of what you're seeing, along with what browser you're using?

 

I just tested the experience as an IT admin user in Firefox, and I was able to see the page and the download link for the Fusion 360 lab installer.

 

Regards,

Gabe

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 3 of 18
jhackney1972
in reply to: sandy.sidhu

I think you will find the links you need if you start on this web site.  If you scroll down, you will find the link I think you are looking for.

 

Lab Installation.jpg

This will open the location where you choose your type of installation and the Fusion 360 application depending on your equipment.

 

Next Selections.jpg


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


Message 4 of 18
sandy.sidhu
in reply to: gabe.anderson

Hi Gabe

 

Thanks for the reply. I have been trying this link but when I login, it only gives me the option to "Get started" on the Fusion 360 card. If I click on this, it asks me to sign back in again, which I do, at which point I get a blank page. This is the case on the latest versions of Edge, Chrome, Opera and Firefox on Windows 10 Education 20H2.

 

I get the same thing happen if I use my Pixel 3a XL Phone running Android 11 and Chrome browser. I have asked a member of staff to sign in and also try and they get the same ... blank page.

 

Regards,


Sandy

Message 5 of 18
sandy.sidhu
in reply to: jhackney1972

Hi John,

 

Thanks for the reply. This is the process I have been trying - when I click on that link and then select "Class/Lab" and "Get started" on the Fusion 360 card I login to my account and a blank page appears with nothing but a URL at the top


Regards,


Sandy

Message 6 of 18
gabe.anderson
in reply to: sandy.sidhu

Hi @sandy.sidhu,

 

Thanks for the additional details. That's quite odd, especially since you're having the same result in multiple browsers and even different devices.

 

Are you attempting this from a school network? Might there be some security setting on your school network preventing the page from loading?

 

Would you be able to try from a home or other network, or see if adjusting your network settings helps?

 

Normally I'd recommend a different browser or clearing your browser cache /cookies, but with so many browser tests, it sounds like that won't help much.

 

Regards,

Gabe

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 7 of 18
sandy.sidhu
in reply to: gabe.anderson

Hi @gabe.anderson 

 

I have tried this on PCs on our school network, and my Windows 10 PC at home - get the problem.

 

I was given a direct link to the Admin Installer  on the "How to deploy Fusion 360 to multiple computers" page but this is the older Fusion 360 Admin Install package (v9.20.0.0 which installs client version 2.0.9849). If this could be updated to install client 2.0.10356 this would get us up and running.

 

I got in touch with support again yesterday via live chat but am still waiting to hear back from them - it has been 8 days now and we are getting desparate to get the latest installer rolled out !

 

Regards,

 

Sandy

Message 8 of 18
gabe.anderson
in reply to: sandy.sidhu

Hi @sandy.sidhu,

 

Thanks for the additional details. I'm working with the Fusion team to figure out the best approach for you to get you unstuck here.

 

As for the blank page issue, would you be willing to meet with me to show me what's going on there? I haven't heard about that issue before, and I think it would be helpful to see it. Feel free to email me at <my_first_name>.<my_last_name>@autodesk.com.

 

Regards,

Gabe

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 9 of 18

Hi @sandy.sidhu,

 

BTW, have you tried accessing the Get Products page via an incognito or private browser window? 

 

Could you give that a shot, please, if you haven't already, and let me know if that works? 

 

Regards,

Gabe

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 10 of 18
sandy.sidhu
in reply to: gabe.anderson

Hi Gabe,

 

Yes I tried this, still not working. I have emailed you also

 

Thanks


Sandy

Message 11 of 18
gabe.anderson
in reply to: sandy.sidhu

Hi @sandy.sidhu,

 

Thanks for confirming. I received your email and we'll help you sort out a solution soon.

 

Regards,

Gabe 

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 12 of 18

Hi Gabe,

 

We are also experiencing the same issue at my school.

 

Would it be possible to get the link to the latest Admin Installer, please?

 

Many thanks,

 

Martin Lindau

City of Derby Academy

Message 13 of 18

@gabe.anderson I've tried on behalf of my technician above, and it doesn't work via my account either. 

Message 14 of 18
gabe.anderson
in reply to: jgreenEBECL

Hi @jgreenEBECL and @ictsupport7DLKX,

 

Thanks for emailing me about this. Since our email exchange last week, were you able to get things up and running in your lab?

 

Regards,

Gabe 

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 15 of 18
sandy.sidhu
in reply to: gabe.anderson

Hi Gabe,

 

Sorry for not replying earlier - yes I managed to get the download and deploy it successfully.

 

Many thanks,


Sandy

Message 16 of 18
gabe.anderson
in reply to: sandy.sidhu

Hi @sandy.sidhu.,

 

Great to hear and thanks for confirming!

 

Regards,

Gabe 

Gabe Anderson
Senior Product Manager, Education Subscription
Autodesk Education Experiences

Autodesk Education | Contact Autodesk Education Support
Message 17 of 18

Hi @sandy.sidhu,

 

 

You should be able to create a pair of scripts that will automatically deploy/update and download any new versions of the Fusion 360 Software.

I assume you're wanting windows.

In this document - https://me3d.com.au/wp-content/uploads/2016/09/fusion-360_lab-installation-instructions_anz.pdf

It has the links to the installer for the admin lab install.
More importantly the link does not change and merely downloads the most recent version of the software.

There is another address inside that you can query and get the current release version.

 

One script you will need to use and record the version you are deploying somewhere inside - eg 2.0045

That way you can check the local machine to see if it is a) installed and b) the current version.

 

The second script you can setup on a daily schedule and it will query Autodesk and read the version info from the json data (powershell has support for this!) 
You can then use regular expressions to locate the version info in your deploy script and compare the two.
If they don't match then download a newer copy of the admin installer and update the deploy script version number!

 

I've set this up personally at the schools I work at and it makes my life easier, instead of being reactive to a staff member saying its out of date! 🙂

I'm unable to share the script as its the property of the company I work for, but I hope this gives you an idea on how you can automate the deployment to your computers!

I also record the version numbers to see how often it downloads a new copy.

This is a small excerpt:
02/08/2021 | Version:2.0.10564
24/08/2021 | Version:2.0.10806
26/08/2021 | Version:2.0.10811
27/08/2021 | Version:2.0.10813
08/09/2021 | Version:2.0.10940
21/09/2021 | Version:2.0.11183
30/09/2021 | Version:2.0.11186
19/10/2021 | Version:2.0.11405
26/10/2021 | Version:2.0.11415
30/11/2021 | Version:2.0.11680
08/12/2021 | Version:2.0.11685
14/12/2021 | Version:2.0.11894

 

Thanks,

Dion

Message 18 of 18

The link in the document just starts the download of "Fusion Client Downloader.exe" now.

Is there any way to get the full installer in 2024?

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