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Kicked out of Team after losing eductational license.

amae804
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Message 1 of 7

Kicked out of Team after losing eductational license.

amae804
Explorer
Explorer

My educational trial license seems to have expired which had all of my files and what not I have been working on saved to it, now that Ive switched over to a personal license is there no way I can retrieve those files? I have been kicked from the team I was in with no way to access it any help would be appreciated...

Thanks
Vince

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Message 2 of 7

jhackney1972
Consultant
Consultant

One way to get your files is to talk to one of the remaining members on your past team and have them go into the Fusion 360 Web Database and select your files, export them to their hard drive, zip them up and give them to you.  I do not see any other option myself.  Since you are using a Fusion 360 Personal License, you cannot be invited back to the Team since your license does not support it.

John Hackney, Retired
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Message 3 of 7

amae804
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And so If I was the only person ON that team am I just out of luck now???

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Message 4 of 7

jhackney1972
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Consultant

Probably.  I had a thought, but it is a long shot.  Go on the Autodesk Drive website, log in using your old Educational Autodesk ID and password and see if you can get in.  If so, then you can do the same thing I suggested in my earlier post.  If you can get logged in, scroll down the left side of the second window and look for the Fusion 360 Icon.

 

The only other thing is to speak to Autodesk Educational Support and ask for their assistance.

John Hackney, Retired
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Message 5 of 7

amae804
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Yeah whenever I try to log into drive there is nothing, it seems totally wiped(this was my educational account email and login) Ive contacted educational support and hopefully they can help me. thanks though for your time.

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Message 6 of 7

jhackney1972
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When I log into mine, it looks empty also.  You have to click on your avatar (log in picture) in the upper right hand corner and select what you want to view.

John Hackney, Retired
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Message 7 of 7

amae804
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This is all I can See as of right now in my drive, I also managed to get my education licensee back but I still cannot access the team I was in
amae804_0-1691122160135.png

amae804_1-1691122167044.png

 

 

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