Just Paid. Doesnt Work!!!

[vpatel1979]

I've used Fusion360 for about a year. I had "Expired Subscribe now" in a red button appear at the top.

I paid for a new license today, and it doesnt update. I am still in Read Only mode.

I have attempted multiple sign out, sign in. I've even clearee cache and then done a fresh re-install of Fusion360 and used the Cleaner tool.

I urgently need to work on something on my local hard drive and save changes, I can't do this in read only mode. Please help as to how this can be fixed immediately. Pretty infuriating having just spent £350 on something that is meant to work, and doesnt.

[vpatel1979]

I've just sat in Support Chat waiting for 20mins, pathetic. Utter crap, give me my money back.

[vpatel1979]

24 hours later and I still have Read Only mode. How can this be resolved ASAP? This is costing me customers

[TrippyLighting]

@James.Youmatz can you check this out please ?

[ryan.bales · Accepted solution]

James is out this week. But looking at the case information this should be resolved.