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Issue with Autodesk connect

Anonymous
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5 Replies
Message 1 of 6

Issue with Autodesk connect

Anonymous
Not applicable

Recently the desktop connect will not  load due to  the attached error any ideas, my network is fine and nothing has changed 

Mquelcutti_0-1618302186519.png

 

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298 Views
5 Replies
Replies (5)
Message 2 of 6

dsouzasujay
Autodesk
Autodesk

Hi @Anonymous ,

 

Is this the first time you have installed desktop connector? What is the current desktop connector you have?
Did you try uninstalling and installing latest desktop connector?

 

If it still didn't fix, pease follow THIS link.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 3 of 6

Anonymous
Not applicable

Hi It has been working fine uptill about a week ago I presume its the app called DesktopConnector.Applications.Tray.exe if so  its V14.6.0.1242 

I will try an uninstall and reinstall to see what happens

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Message 4 of 6

Anonymous
Not applicable

Hi So reinstalled with the latest version and getting the same issues Version is 14.8.0.1381

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Message 5 of 6

dsouzasujay
Autodesk
Autodesk

@Anonymous ,

 

Please follow THIS link.
I can see a possible solution listed.


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 6 of 6

Anonymous
Not applicable

SO disabled yper v then tryied the next step and get 

Mquelcutti_0-1618309696909.png

but autodesk connector  started after disabling hyper V, But i need hyper v as i need this for my work to run Docker containers in windows

 

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