iPad Fusion 360 crashing out after iOS 13.6.1

[richard_griffin]

The A360 and Fusion360 apps are now unusable since the latest update.

The assemblies are displayed in a small window of the iPAD and any attempt to manipulate them results in the app bombing out.

Is this a known issue due to the Apple update? 

[xhejtman]

there is also gui rendering problem. folders labels are missing as attached.

[Rim21]

I am experiencing the same issue. Additionally the measuring interaction does not work, no longer able to bring up the line marker etc. I hope the App is updated to fix

[Anonymous]

Same issue here, doesn't open fullframe, and crashing out after a few seconds.

Please fix asap!

[MVJInwatec]

I got the same issue! But also same issue in previous iOS version like 13.6.0 and 13.5.1.

[tobias_wiesendanger]

Same here. Got a customer with multiple iPad Pro's. They cant use them for over a week now. They are very important for manufacturing.

Anything we can do to help fix this faster?

@Tarek_K  Maybe you can pin someone to this thread.

[pawel.potyrala]

Hi @richard_griffin, @tobias_wiesendanger, @MVJInwatec, @Anonymous, @Rim21,

thank you for bringing our attention to this issue!

New versions of the following applications have been released yesterday and are available in the App Store:

• A360 Mobile Application (v. 3.5.2)
• Fusion 360 Mobile Application (v. 2.4.2)

Have you tried uploading the application and testing if the issue still occurs? Thank you in advance!

Best regards,

[xhejtman]

@pawel.potyrala Still getting this error:

[MVJInwatec]

I seems like i works! Thanks!
There is also a new iOS version 13.7. 

[pawel.potyrala]

Hi @xhejtman,

thanks for the reply. Just to confirm, do you get this error for the latest version of the application?

Does it occur for specific files or just one single file?

Thanks in advance!

Best regards,

[Rim21]

Hi @pawel.potyrala  - App is now working with the latest release. Thanks for the fast turn around and response to this forum.

[xhejtman]

version is 2.4.2.1. It seems it happens with any file.

[sxk3369]

I’m on iPadOS 14.1 on the latest iPad Pro, and I’m getting the error FVLF-2048 even with the latest version of the app from the App Store. None of my models are opening. How can I fix this? 

[edwardjarchibaldjiva]

I have the same problem - new iPad running IOS 14.1 and the latest version of the Fusion360 app. Any design I try to open gets the same error.

[Anonymous]

The Fusion 360 app cannot open my projects in the new iPadOS 14.2 either. Please fix this

[doncawley]

2020 iPad model with updated software, still getting the 2048 error code, can't open any of my files.  

[Dennis_Vercauteren]

Same here

[chaicracker]

Same Error message on iPad Pro 11 2020. Not a single file will open, not even the default ones by AutoDesk.

[Dennis_Vercauteren]

Turns out you need to reboot you ipad to fix this issue.