INTERNAL ERROR : !dbentapi.cpp@741 : eNullObjectId

[Marceliiin]

Hi there,

This message (INTERNAL ERROR : !dbentapi.cpp@741 : eNullObjectId) pops up when every time I try to edit or create a Title Block in the Drawing workspace, after I close the window.
Does anyone encounter this ?

[suryawa]

Hi @Marceliiin ,

We are very sorry to hear about this issue.

• Do you see this issue persistent with all files or is it data specific issue?
• Since we are not able to reproduce this issue in-house, a sample data file will help us to analyse the problem more precisely. 

Thanks & regards

Amit Suryawanshi

Fusion SQA

[Marceliiin]

Hi @suryawa ,

Yes this issue is persistant with all files...

How can I get this sample ?

Regards,

[baribak]

Hi, 

You can share the file by right-clicking on the file in the Data Panel and choosing Share.

Can you try starting Fusion by right-clicking on the desktop icon and choosing Run as Administrator? Then try opening the file, etc. and see if it helps. Checking to see if this is a "rights" issue.

Regards,

[Marceliiin]

Here is the link : https://a360.co/365ySY2

I tried running it with administrator run, didn't change anything.

[suryawa]

Hi @Marceliiin ,

Thank you for sharing the sample file.

In addition to the internal error issue, we also see another problem;

Adding a new sheet to the drawing file you shared, shows title block & canvas are not in sync...!

That indicates the drawing file is damaged..!

I am reporting this issue internally for tracking purpose.

Meanwhile, can you please try a clean installation and see if this issue still persists?

Thanks & regards 

Amit Suryawanshi

Fusion SQA

amit.suryawanshi@autodesk.com

[Marceliiin]

Hi @suryawa,

I have an other error message when I tried to open a drawing, It might comme from there : 

                                                           " DLL not found : hcreg16Res.dll "

I do not find it on internet and don't know where to install it...

Tank you for your time !

Regards,

Marcelin

[Marceliiin]

@suryawa 

I also tried a clean installation, unfortunately, nothing change...

Regards,

[ClintBrown3D]

Hi @Marceliiin 

Good news, this has been resolved in the November release of Fusion 360 (which should be available imminently)

More info here:

https://forums.autodesk.com/t5/fusion-360-support/november-2021-product-update-improvements-known-is...