installation

installation

stefa.rava88
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installation

stefa.rava88
Community Visitor
Community Visitor

Hi, i have a problem during installation Fusion 360. It stop with and error of "permission problem". Here my file log.

Thanks

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pawel.potyrala
Community Manager
Community Manager

Hi @stefa.rava88,

 

welcome to Fusion 360 Community Forum. Thanks for posting!

 

Along with the [Errno 13] Permission denied error you mentioned, I found some instances of the following in your installation log files: [WinError 10060] Impossibile stabilire la connessione.

 

Some suggestions on how to deal with these installation issues are listed in the following knowledge articles:

To sum them up, I would suggest the following:

  1. Perform a clean uninstall of Fusion 360 with our Fusion 360 Cleaner to make sure no remainings of the previous installations are left (see this article)
  2. Make sure you are running the installer from a Windows Admin account or with Administrator rights (right-click on the Fusion 360 Installer Icon -> Run as Administrator)
  3. Make sure your local security settings and the network settings (Proxy Server, Firewall) are not blocking the Ports and Domains required by Fusion 360
  4. Temporarily disable your security software for the installation process.

Let me know if that helps. Thanks!

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
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