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installation problems

bonsignoreal
Observer Observer
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Message 1 of 4

installation problems

bonsignoreal
Observer
Observer
 
 
Hi, I recently formatted my PC and of course I'm reinstalling Fusion 360 but the following message appears.
I have windows 11 23H2. I also attach the log file
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295 Views
3 Replies
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Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@bonsignoreal Can you please try the below?

1. Make sure that Fusion installer is not running in task manager
2. Go to C:\Users\user\AppData\Local\ DELETE folder Autodesk\
3. Do not use the same Fusion installer. Can you please download the installer again? (make sure that 360 is not found in the installer name)
4. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 4

bonsignoreal
Observer
Observer
 
 
I did everything you said but I didn't solve it
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Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@bonsignoreal On your desktop do you see a Fusion shortcut? If so can you delete that as well and install again please? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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