Announcements
Autodesk Community will be read-only between April 26 and April 27 as we complete essential maintenance. We will remove this banner once completed. Thanks for your understanding

installation error

Anonymous

installation error

Anonymous
Not applicable

hey, i just put windows 10 on my cpu and tried downloading fusion 360 back to my cpu. i am having major errors and it keeps freezing on 70 %. i have attached a screen shot of the error that comes up after installation if it does go through and my installation logs. also sometimes when i try downloading it says insufficient permission 🤔

if anyone can please help that would be awesome!

 

0 Likes
Reply
Accepted solutions (1)
422 Views
5 Replies
Replies (5)

dsouzasujay
Autodesk
Autodesk

Hi @Anonymous ,

 

Can you please perform an automatic clean uninstall of Autodesk Fusion 360 and then reinstall again.

While reinstalling again, If you are still able to see issue while installing, please attach latest Installation Log Files.

  • C:\Users\***\Appdata\Local\Autodesk\autodesk.webdeploy.streamer.log

If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
1 Like

Anonymous
Not applicable

hi i tried using the cleaner tool and it still giving me the same problems when downloading. its freezing at 18 percent and then just exits the download window. 

here is my installation log 

0 Likes

dsouzasujay
Autodesk
Autodesk
Accepted solution

Hi @Anonymous 

 

From the attached log files, looks like Fusion 360 is not installing due to Permissions problem.

Follow THIS link and provide necessary permissions.
Let me know if this works.

 


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
1 Like

Anonymous
Not applicable

thank you so much sir! 

 

i got it working because of your help

 

i appreciate it to so much! GODBLESS

0 Likes

Anonymous
Not applicable

thank you so much sir😁

i got it working because of your help

 

i appreciate it to so much GODBLESS

1 Like