Installation error messages. Fusion will not open.

[Jaeger1787]

Hi Folks.

My computer suffered a spectacular crash with the blue screen of death (running Windows 10) that meant I could no longer run Fusion 360.  Whilst re-installing the software, I received this error message:

It had reached 69% of download at the time.

I left the system to work through the installation when at 99% the message was repeated.

Installation continued to 100%.

I then tried to run the application to receive the message:

But, how can I sign in unless the program is running?  I am connected to the net, as the fact that I can post this message will attestify.  What do I need to do.  I did use the cleaner program before attempting to re-install Fusion.

Keith

PS.  I can not find any errors indicated in the log file. That does not mean they are not there, just that I can not find them.  I append the log file and the cleaner log.

[RajkumarIlanchelian]

@Jaeger1787 I am still looking at the logs but from a quick look, 

1. Can you clear your temp folder

2. Restart your machine

3. Start install again and see fi this helps?

[Jaeger1787]

Dear Raj

Sorry, you will have to talk me through that.  Which temp folder would
that be?  I have found a temp folder in the root directory with a text
message.  There is also a temp folder in the Program Files (x86) folder,
on the C: drive which is empty.

There is a folder named CIMTEMP, but no idea what for or where from.  It
contains a security file : usbfilter.cat.

Any pointers where to look?

Keith

[RajkumarIlanchelian]

C:/Users/USER ID/AppData/Local/ Temp 

Can you clear this folder and restart your machine and try?

[Jaeger1787]

Thanks guys.

I cleared the temp file (apart from the NVidia files in an embedded
folder.  I then removed and re-installed Fusion 360. Pleased to say that
it is now back up and running.

Cheers.

Keith

[RajkumarIlanchelian · Accepted solution]

Glad to hear that you are back to productivity.