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Inability to install Fusion 360 on Mac M1

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Message 1 of 4
eplan
123 Views, 3 Replies

Inability to install Fusion 360 on Mac M1

I'm getting the errno13 permission denied when attempting to install Fusion 360 on an educational license, mac m1 Sonoma 14.1.2. Ive gone through the trouble shooting steps here: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Resolving-Installa...

 

These are the logs:

-------------------------------------------------------------------------------
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer - DEBUG :: Logging initialized, with level 10, output file: /Users/owen/Library/Logs/autodesk.webdeploy.streamer.log
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: #################################### Begin ####################################
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x1040d0250> #
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.manifests - INFO :: Loading build manifest from /Volumes/Autodesk Fusion Installer/Install Autodesk Fusion.app/Contents/MacOS/resources/buildinfo.json
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.manifests - DEBUG :: Searching for manifest object member: feature-version
2024-03-19 23:27:12,183 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: The streamer version is: 20231212154431
2024-03-19 23:27:12,192 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Loading default language: en_GB
2024-03-19 23:27:12,192 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Resource directory set to: /Volumes/Autodesk Fusion Installer/Install Autodesk Fusion.app/Contents/MacOS/resources
2024-03-19 23:27:12,193 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - INFO :: Setup SSL_CERT_FILE environment variable to /Volumes/Autodesk Fusion Installer/Install Autodesk Fusion.app/Contents/MacOS/certs.pem
2024-03-19 23:27:12,193 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Defining command line arguments
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Overriding standard streams to capture output
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Parsing command line arguments
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - INFO :: Command-Line Argument Configuration:
Namespace(procfac=<function deploy_process at 0x1040b7920>, operation=<function multiple_operate at 0x103bbf7e0>, app_id='73e72ada57b7480280f7a6f4a289729f', language='en', connection='https://dl.appstreaming.autodesk.com/production/', update_connection=None, stream='production', globalinstall=False, no_auto_launch=False, no_uninstall_registry=False, install_origin='Streamer', profile=False, threadscount=5, installlocation=None, ppid=-1, force_full=False, purge=False, cleanup=False, silent=False, launch_args='', pull_dest=None, loglevel=20, logfile=None, headless=False, pipes=None, quietmode=False, infofile=None, no_cleanup=False, cleancacheall=False, removeuserdata=False, removeusercred=False, deep_clean=False)
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - INFO :: >>>>>>>> app id is 73e72ada57b7480280f7a6f4a289729f ---- stream is production ---- global install is False <<<<<<<<
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Resetting the standard streams
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer - INFO :: New logging level: 20
2024-03-19 23:27:12,194 - MainProcess(1187) - MainThread - adsk.dls.streamer.configuration - INFO :: Overriding Connection String: https://dl.appstreaming.autodesk.com/production/
2024-03-19 23:27:13,297 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Start to run process: Deploy
2024-03-19 23:27:13,323 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: The PAC invoking process was enabled but the proxy is empty
2024-03-19 23:27:13,833 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host autodesk.com is accessible
2024-03-19 23:27:13,835 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: MjMuMjEuMTg5LjExMw==
2024-03-19 23:27:13,836 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.network_checker - WARNING :: Failed to get client ip address [Errno 8] nodename nor servname provided, or not known.
2024-03-19 23:27:13,837 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I:
2024-03-19 23:27:13,916 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOgkJMTkyLjE2OC4xLjI1NCwgQWRkcmVzczoJMTkyLjE2OC4xLjI1NCM1Mw==
2024-03-19 23:27:13,917 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2024-03-19 23:27:13,917 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1185, in execute
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1503, in execute_check
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 543, in _init_registry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process_utils.py", line 117, in newregistry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 52, in install_registry_root
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 41, in _new_reg_root_helper
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 569, in __init__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 118, in __init__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/utils.py", line 230, in __call__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/utils.py", line 433, in makedirs
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/utils.py", line 444, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/owen/Library/Application Support/Autodesk/webdeploy'

-------------------------------------------------------------------------------
2024-03-19 23:27:15,945 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detecting the orphans ...
2024-03-19 23:27:15,946 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.process.process - WARNING :: Exception in Deploy [Errno 13] Permission denied: '/Users/owen/Library/Application Support/Autodesk/webdeploy'
2024-03-19 23:27:16,856 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: Shutting down configurator object
2024-03-19 23:27:16,856 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: ##################################### End #####################################
2024-03-19 23:27:16,856 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: # #
2024-03-19 23:27:16,856 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x1040d0250> #
2024-03-19 23:27:16,856 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: # #
2024-03-19 23:27:16,856 - MainProcess(1187) - InstallDriver - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2024-03-22 10:16:47,538 - MainProcess(16472) - MainThread - adsk.dls.streamer - DEBUG :: Logging initialized, with level 10, output file: /Users/owen/Library/Logs/autodesk.webdeploy.streamer.log
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: #################################### Begin ####################################
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x104928410> #
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.manifests - INFO :: Loading build manifest from /Volumes/Autodesk Fusion Installer/Install Autodesk Fusion.app/Contents/MacOS/resources/buildinfo.json
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.manifests - DEBUG :: Searching for manifest object member: feature-version
2024-03-22 10:16:47,540 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: The streamer version is: 20231212154431
2024-03-22 10:16:47,548 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Loading default language: en_GB
2024-03-22 10:16:47,548 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Resource directory set to: /Volumes/Autodesk Fusion Installer/Install Autodesk Fusion.app/Contents/MacOS/resources
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - INFO :: Setup SSL_CERT_FILE environment variable to /Volumes/Autodesk Fusion Installer/Install Autodesk Fusion.app/Contents/MacOS/certs.pem
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Defining command line arguments
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Overriding standard streams to capture output
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Parsing command line arguments
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - INFO :: Command-Line Argument Configuration:
Namespace(procfac=<function deploy_process at 0x10490f920>, operation=<function multiple_operate at 0x103f237e0>, app_id='73e72ada57b7480280f7a6f4a289729f', language='en', connection='https://dl.appstreaming.autodesk.com/production/', update_connection=None, stream='production', globalinstall=False, no_auto_launch=False, no_uninstall_registry=False, install_origin='Streamer', profile=False, threadscount=5, installlocation=None, ppid=-1, force_full=False, purge=False, cleanup=False, silent=False, launch_args='', pull_dest=None, loglevel=20, logfile=None, headless=False, pipes=None, quietmode=False, infofile=None, no_cleanup=False, cleancacheall=False, removeuserdata=False, removeusercred=False, deep_clean=False)
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - INFO :: >>>>>>>> app id is 73e72ada57b7480280f7a6f4a289729f ---- stream is production ---- global install is False <<<<<<<<
2024-03-22 10:16:47,549 - MainProcess(16472) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Resetting the standard streams
2024-03-22 10:16:47,550 - MainProcess(16472) - MainThread - adsk.dls.streamer - INFO :: New logging level: 20
2024-03-22 10:16:47,550 - MainProcess(16472) - MainThread - adsk.dls.streamer.configuration - INFO :: Overriding Connection String: https://dl.appstreaming.autodesk.com/production/
2024-03-22 10:16:48,648 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Start to run process: Deploy
2024-03-22 10:16:48,781 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.configuration - INFO :: The PAC invoking process was enabled but the proxy is empty
2024-03-22 10:16:49,422 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host autodesk.com is accessible
2024-03-22 10:16:49,425 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: NTAuMTkuMTQ5LjQ=
2024-03-22 10:16:49,426 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.network_checker - WARNING :: Failed to get client ip address [Errno 8] nodename nor servname provided, or not known.
2024-03-22 10:16:49,427 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I:
2024-03-22 10:16:49,507 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOgkJMTAuMC4yMC4xMiwgQWRkcmVzczoJMTAuMC4yMC4xMiM1Mw==
2024-03-22 10:16:49,507 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2024-03-22 10:16:49,508 - MainProcess(16472) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1185, in execute
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1503, in execute_check
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 543, in _init_registry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process_utils.py", line 117, in newregistry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 52, in install_registry_root
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 41, in _new_reg_root_helper
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 569, in __init__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 118, in __init__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/utils.py", line 230, in __call__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/utils.py", line 433, in makedirs
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/utils.py", line 444, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/owen/Library/Application Support/Autodesk/webdeploy'

3 REPLIES 3
Message 2 of 4
CGBenner
in reply to: eplan

@eplan 

Welcome to the forum.  Thank you for sharing the log file information.  Hopefully someone here can help you solve this.


Chris Benner
Industry Community Manager – Design & Manufacturing


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Message 3 of 4
RajkumarIlanchelian
in reply to: eplan

@eplan Taking a look at the logs you attached. Will reply back here soon. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 4 of 4
RajkumarIlanchelian
in reply to: eplan

@eplan Per this article - https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Fusion-360-Install... can you check the section "Check Permissions" and see if you have access to this location? 

PermissionError: [Errno 13] Permission denied: '/Users/owen/Library/Application Support/Autodesk/webdeploy'

Rajkumar Ilanchelian
Autodesk Fusion

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