Imposible to start the evaluation

[pierreJKV9Z]

Hi,

I try to start the evaluation software, but it stuck on the splashscreen "learn to know you better" with a form to fill. The button is stuck in gray, I don't know how to start the application

[RajkumarIlanchelian]

@pierreJKV9Z @Apologies for the experience. We are looking into why this is happening. In the meantime, all you will need to do from your end is type in for each of the fields again. If a field was pre filled you will need to fill it again. Please let us know if that works. 

[pierreJKV9Z]

Hi,

I did it several times, and restrt computer...

Not working, I will try to re install Fusion again

[RajkumarIlanchelian · Accepted solution]

@pierreJKV9Z Apologies for the late reply but this issue should be solved now. Can you please try to login again? 

[pierreJKV9Z]

Thank you for your help, it works now...