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I am getting an error in information regarding automatic updates. But account says I don't have any.

Anonymous
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I am getting an error in information regarding automatic updates. But account says I don't have any.

Anonymous
Not applicable

Every time I open Fusion 360 I receive a message in the notification center that I am on a version of Fusion 360 where live update is not working. Please follow article below to update to the latest version. However when I go online to my account to update it tells me I am on the latest version. So what is the latest version? I was unable to find the what the latest version was online. I am currently on version 2.0.11186, is this the latest version or not?

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Phil.E
Autodesk
Autodesk

Hi,

 

That is the current version of Fusion 360. Just FYI, there is a knowledge article about updating Fusion, including how to see if you are on the current version.

 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

 

Can you possibly please provide a screenshot showing the error message? This will help me track down the source of the problem.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 3

mstrater
Alumni
Alumni

@Anonymous, that's the latest version, you're all good, the notification is just not going away correctly. If you dismiss the notification by clicking the X in the top right of it (only shows when hovering the notification), it should stop showing up. If it does continue to present to you could you send me this file?
C:\Users\[username]\AppData\Local\Autodesk\Autodesk Fusion 360\[Oxygen ID]\SavedNotifications.json
Thanks



Max Strater
Sr. Software Engineer
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