I am done. Need refund

[Anonymous]

Hi There,

Well, after struggling for a few weeks to make sense of Fusion360 and all its quirks. I am done. How do I get my money back?  Please tell me how I get that process started?

Thanks,

Joe Casalino

[jodom4 · Accepted solution]

Hey Joe,

We're sorry to see you go. Please follow this link for instructions: https://knowledge.autodesk.com/customer-service/account-management/billing-orders/cancellation-refun...

[Anonymous]

Me to.  I learned AutoCAD over thirty years ago, and was able to pretty much teach myself.  This is impossible with fusion.  Just creating a sketch is impossible.

[seth.madore]

That's a bit extreme of a comment, no? Click Sketch, select plane to sketch on, start sketching...

[g-andresen]

Hi,

Like many situations in life, new software requires a willingness to embrace it and not insist that everything be the same.

Commitment will be rewarded.

günther

[CGBenner]

@Anonymous @Anonymous 

I would hate to see you go, but I'm happy that @jodom4 shared the information with you.

If you decide to stick it out a bit longer, (and I hope that you do) these forums are a great place to get your questions answered.  You could also check out our Fusion 360 Facebook group for the same type of assistance.  🙂

[Anonymous]

No ****!

[Anonymous]

So I can get random assistance from self proclaimed "experts?" Been there,
done that.

[g-andresen]

Hi,

Have you presented a problem here to get clues about causes and possible solutions.

günther

[TrippyLighting]

---

@CGBenner wrote:

  You could also check out our Fusion 360 Facebook group for the same type of assistance.  🙂

---

I would say that "type" is accurate. The quality level of help here on the forum, however, is much higher!

[daniel_lyall]

@Anonymous  What would you like help with?

[gamelife4dns]

Thankfully I didn't know it was impossible.
Looks like many didn't know either.

That might be why we succeed 😉

Steve

[TrippyLighting]

To answer the original question, I don't believe there is a refund.

Fusion 360 is a subscription based service, meaning you pay for a subscription period, either annually or monthly.

If you don't want to use the software anymore, you cancel the subscription.

There is also a free hobby version available that is not feature limited and allows users to evaluate functionality for a long time - far beyond the usual 30 day trial period - without spending any money. 

It usually serves users well to read the terms and conditions before committing to a paid version.

[sdurquhart63]

why does autodesk post bogus results

[sdurquhart63]

i was typing a reply to this and in the middle of it it said i had a saved reply and was gone. quit

[CGBenner]

@sdurquhart63 

Can you elaborate on your last two posts?  I don't quite get what you're asking.

[sdurquhart63]

since your last update fusion will not shut down.

for the last month I haven't been able to to look at the properties of anything fusion just locks up every time.

when I tried to reply to your post it just made me login. ( I was already logged in).

The 1st time I typed this I had a lot more written down and it just disappeared.

that's why I'm stopping at this point.

[daniel_lyall]

@sdurquhart63 What OS are you using, this signout thing has come up before you ever do a clean reinstall of fusion or if you have screencast on your computer remove it or update it, both of these have fixed it for me and others.