@bryn.parrott I will make one last attempt to explain why what you are trying to do is not simple. Just because the need you have with the models is simple to verbalize does not actually mean it is simple to implement.
As you describe your model is a scanned mesh. That mesh consists entirely of triangles. Each of those triangles has a surface normal, which is a vector perpendicular to the surface of that triangle. Thickening and shelling simply offsets the surface along that surface normal by the specified amount.
Triangulated meshes and in particularly scanned meshes that likely have a good bit of noise in the data, meaning relatively sharp angles between the triangles. When the surfaces are offset by too much, these "sharp" angles cause triangles to collapse, or create self-intersecting geometry.
99%+ of thickening and surface offset operations that fail, fail because of that!
CAD software under the hood represents 3D geometry as analytic geometry or NURBs surfaces when they are arbitrarily curved. In solid modeling software those surfaces are stitched together into a BRep. Those are mathematically precise descriptions of geometry, with topology and without finite resolution.
Triangular meshes have two problems. They have finite resolution and no topology. That is the reason they cannot just be converted into curved CAD surfaces.
When a triangular mesh is converted directly into a solid body, each and every of these triangular facets is converted into an analytical surface, which is computationally much more taxing than a mesh representation. As such this is rarely a recommended workflow.
However, regardless whether you try to simply thicken a mesh ( for example Shrink/Fatten in Blender) or try or thicken a BRep CAD model , the issue is collapsing geometry and self intersections. Based on over 30 years of professional use of CAD and other 3D modeling software I can say that this isn't unique to Fusion 360.
What is unique to Fusion 360 is that Autodesk has started transferring some functionality from Meshmixer into Fusion 360. That transfer is far from complete and AFAIK does not include the mesh specific functions for offsetting and thickening triangular mesh geometry.
Also, Meshmixer was developed independently of CAD software and specifically to deal with triangulated mesh geometry.
That is the reason we recommended Meshmixer.
Of course there are other possibilities to create what you are looking for,
The triangulated mesh can be re-meshed into a quad mesh, which then can be converted into a T-Spline and then BRep/Surface model. Then one could possibly use the shell function. But there are multiple caveats and gotcha's with such workflows.
For example, in order to be able to offset a surface you need to limit curvature (to avoid said self intersections) so it might be necessary to smoothen the mesh, either as a whole which might result is loss of detail, or locally which is very labor intensive and usually requires multiple iterations.
That is exactly what the nice and helpful support engineers at Autodesk are dealing with, and why they have not yet found a solution.