What license do you have? I think xt file type is not included with a "Personal" license.
I dont know what license we have without checking with management. I just know we have 2 seats here at Wolverine steel in concord Mich.
OK, so I assume that, since this is associated with a business, it is probably a Commercial license. So, you should be OK there. I assume that when you say "xt" files, you are really talking about "x_t" (Parasolid) files, just to be clear.
Second, how are you trying to translate these files? I would recommend using the "Upload" button on the data panel:
I assume you mean "upload" not "download", right? Is there a sample design you can share? Does this happen with every x_t file? (trying to rule out a data-specific issue).