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have problem with sign-in

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Message 1 of 4
rdrnp.ur
122 Views, 3 Replies

have problem with sign-in

I need to use Fusion360 for Ubuntu. Install it in Wine. All good. Fusion installed without problems, runs without problems. But I can not sign in because the login window does not open in the browser! I need help, please. ((

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Message 2 of 4

@rdrnp.ur Does it not open or does it show an error? It's likely that the browser is blocking a pop up window that you need to accept. Also, try to use another browser as a default and see if that makes a difference. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

Not open. Tried Firefox and Chromium. The browser does not block anything. This is a very clumsy method of authorization.

Message 4 of 4

@rdrnp.ur 

 

1. Can you please capture any error it shows? When you say it does not open does it not open the browser or shows an error? 

2. Can you go to add/remove programs - select Fusion - Modify - this should launch service utility - select gather system info- and attach the disgsostic logs it generates 

 

3. Are there other Autodesk products you have installed on your machine ? 

Rajkumar Ilanchelian
Autodesk Fusion

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