GUI glitch on startup

[i-make-robots]

Severity: bad first impression.

Priority: low

OS: Windows 10 64bit

Tested repeatedly over the last few days.  minimizing and re-expanding the left-hand panel redraws and fixes the issue.

While I'm on the subject... I'm well trained from web browsers and file explorers to expect a single heirarchy and a single back button.  I frequently hit the left arrow to go up one folder in a project, only to find myself back at the list of all projects.  !#@$*  Having two different ways of navigating files in projects is counter-intuitive, it feels like someone kludged it in after "data/people" was added. 

[i-make-robots]

Severity: bad first impression.

Priority: low

OS: Windows 10 64bit

Tested repeatedly over the last few days.  minimizing and re-expanding the left-hand panel redraws and fixes the issue.

While I'm on the subject... I'm well trained from web browsers and file explorers to expect a single heirarchy and a single back button.  I frequently hit the left arrow to go up one folder in a project, only to find myself back at the list of all projects.  !#@$*  Having two different ways of navigating files in projects is counter-intuitive, it feels like someone kludged it in after "data/people" was added. 

[saito.kh]

Hi @i-make-robots,

Thank you for posting in the community!

I am sorry to hear that.  Did you have any chance to try "Reset to Default Layout"?

If you haven't tried, can you please try this and see if this helps?

If this does not help, would you try to run the "Clear user cache data" under the help menu and see if this makes any differences?

It also restores all settings to factory defaults and deletes all locally cached files stored on the computer by clearing the user cache.

** Please note that you would make sure that all files are synced to the Autodesk 360 dashboard since this process may delete files that have not yet synced to A360 hub.  For more information about this, this web page will be helpful.

Hopefully this helps.

Thank you.

[saito.kh]

Hi @i-make-robots,

Thank you for posting in the community!

I am sorry to hear that.  Did you have any chance to try "Reset to Default Layout"?

If you haven't tried, can you please try this and see if this helps?

If this does not help, would you try to run the "Clear user cache data" under the help menu and see if this makes any differences?

It also restores all settings to factory defaults and deletes all locally cached files stored on the computer by clearing the user cache.

** Please note that you would make sure that all files are synced to the Autodesk 360 dashboard since this process may delete files that have not yet synced to A360 hub.  For more information about this, this web page will be helpful.

Hopefully this helps.

Thank you.