Fusion360 will not open

[guillermo.baselga]

I  come to this forum as my last resource, since ive tried everything i could and I just can not get the fusion360 program to work. When the program opens, it launches as normal, but when trying to open the log in, it recognizes the click, but just does not open the browser. Here is a list of all the things I've tried so far:

- Install and reinstall 

- Repair the program and Reset the program from Fusion Service Utility

- Reinstalled the AdSSO (and then rebooted)

- Checked the path on "HKEY_CURRENT_USER\Software\Classes\adsk.idmgr\shell\open\command"

- Deleted the "%localappdata%\Autodesk\Identity Services\WebView2" folder

After every single step, I have restarted both the program and the computer, to no avail. I am trully lost, and would gladly take any help i can get.

Ive linked the before and after click on the Fusion 360 app (its in spanish but its just the default messages)

[maxleajimkd]

I have a similar problem because when I open it and press login

To log in to Fusion, you need the Microsoft WebView2 component, which is missing from your computer. You can download it directly from Microsoft using the Evergreen standalone installer appropriate for your device.
More information

I followed everything but it appears that it is already installed, what can I do?

[RajkumarIlanchelian]

@maxleajimkd It likely is an older version. You can uninstall and install the new version and that should help. 

[maxleajimkd]

I already did it and it didn't help

[maxleajimkd]

please help me!

[rihikit264]

i removed the key here

HKEY_CURRENT_USER\Software\Classes\adsk.idmgr\shell\open\command

so

We've opened a browser window for you to sign in to your Autodesk Account. After you sign in, you'll return here.
Can't find the window?

[RajkumarIlanchelian]

@rihikit264 Did removing that key work for you? 

[pad_1994]

This worked for me too - thank you so much. I have been struggling with this issue on and off for months (I gave up on Fusion and stuck to Inventor, then every so often tried again) - I tried every solution I could find, this solution didn't appear anywhere back then. I have just had the same fight tonight, and found this solution. It worked and I am in. Success!!

[myakupodef]

Hello, I have same problem but I don't have this file to delete

[RajkumarIlanchelian]

@myakupodef Its likely some other issue is causing this then. What OS are you on? Does any solution from the below article help? 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Stuck-in-Sign-in-l...