Fusion360 not responding when opening a model

hwiguna
Participant
Participant

Fusion360 not responding when opening a model

hwiguna
Participant
Participant

More and more, I'm seeing Fusion360 not responding when I open a model.  The Browser panel is black, and it never finish opening.  I have to end the program and re-launch.  It usually works the second or third try.

I'm using a Lenovo Yoga C940 with 16GB RAM and 1TB SSD.
What can I do to improve my user experience? Thanks!

hwiguna_0-1585689894359.png

 

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RajkumarIlanchelian
Autodesk
Autodesk

Sorry that you are having this experience. Can you help answer a few questions?

 

1. Is this one particular model or is this "any" model"

2. If you go to your help - support and diagnostics - Diagnostics log files - This will generate a file. Can you please attach the file here? 

 

it will help us analyze the logs to see what could be going on. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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hwiguna
Participant
Participant
1. It does not do it to any model. I think it has to do with complexity of
the model. But the same model eventually opens if I try several times.
2. I will try that the next time it happens.
Thank you.
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