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Fusion360 graphic bugs - UI isnt loading

Erednoj
Explorer

Fusion360 graphic bugs - UI isnt loading

Erednoj
Explorer
Explorer

Hello,

Last week I installed Fusion 360, and it worked fine for 2 days (about 5h of work). Then I started having BSOD with the error "DRIVE_STATE_FAILURE". When starting Fusion, the CPU use would shoot up to 100% and windows would crash a few minutes after. Other than that, it was working fine.
After a bit of googling, it seems that it was a known issue with my brand of laptop (Clevo) and a 10th gen nvidia (1050Ti). Forcing Fusion to run on the GPU did nothing. I then proceeded to install an older Nvidia driver provided by the laptop manufacturer.

https://answers.microsoft.com/en-us/windows/forum/all/driver-power-state-failure-bsod-failurebucketi...

 

 

Since then, I haven't had any BSOD but there's clearly some graphics issue

fusion360.PNG

The top bar stays white, but I can click on the buttons and they work. The grid shows up every once in a while, but it's mostly stuck on the fusion logo.
The graphics diagnostic (right window) doesn't show anything
I've tried:
-going back to the lastest nvidia driver
-running it as admin

-forcing fusion to run on the GPU or the iGPU (through nvidia control panel)

-forcing directX9 or 11 in the settings

-about every compatibility mode windows has to offer

-removing fusion360 and every autodesk related folder on the computer before reinstalling

-dozens of reboots

 

There was no windows update since i've started using fusion.

My laptop is a clevo N850hk1 (W10Pro, i7 7700HQ, 1050ti, 1080p 60hz, 16gb DDR4).

Does anyone have a suggestion before I give up and go learn another software ?

Thanks

Edited to add the logs

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jhackney1972
Consultant
Consultant

Have you tried going into your preferences and experimented with the different video modes.  You will need to close and restart Fusion 360 between each change to make it active.

 

Graphics 1.jpg

John Hackney, Retired
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Erednoj
Explorer
Explorer

Hello,

Yes I've tried all of these, both with the old nvidia driver and the lastest one. Didn't notice any difference, even when rebooting the whole computer.

The graphic diagnostic panel never shows a GPU/iGpu with any of these settings, it's always "---".

 

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Erednoj
Explorer
Explorer

I got Fusion working again !
Tired of troubleshooting, I went to play a UE4 based game but it would fail to launch, spitting an issue about D3D11.
Went on google and found that page
https://appuals.com/how-to-fix-the-error-unreal-engine-is-exiting-due-to-d3d-device-being-lost/
I tried disabling the iGPU, and the game worked !  Hopeful, I then went to Fusion 360 and it's working too.

Guessing there is some sort of issue with the intel iGPU driver then. I'll keep searching but at least I can use my software again.

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