Fusion won't open on startup

amguo · ‎12-02-2021

Refuses to open, tried restarting the computer and changing system environment variables.

Won't let me uninstall the program.

For "What's Wrong," it says "We are not sure what is preventing installation", "not well-formed (invalid token): line 1, column 0".

I had been successfully using Fusion on this computer since September.

jhackney1972 · ‎12-02-2021

Your log file indicates you have a large number of files that cannot be removed or non-existent. Have you followed either the Manual or Automatic Uninstall Procedure for Fusion 360? If not, I would do one of them and then restart your system then try a reinstall using an account with sufficient rights. Here is the link to the Automatic Uninstall Process, it gives the Manual one if you prefe it.

John Hackney, Retired
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amguo · ‎12-02-2021

Yes, I’ve tried - my errors are occurring on my attempt to uninstall. What
can I do if I can’t uninstall it?

jhackney1972 · ‎12-02-2021

The best idea I can give you, if you operating system is Windows, is to take a look at this web page.

John Hackney, Retired
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